Solutions

Cloud MMS – Migration,
Management & Support

While the cloud provides a reliable and resilient infrastructure, it is highly recommended that you have a support partner in place who can help you if there is a problem. 0-Downtime has created the CloudMMS(Migration, Management, and Support) solution, which will provide an easy and cost effective way to migrate your application to the AWS, Azure or Google cloud and provide the needed support.

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Strong SLA

Any time of the day
CloudMMS by 0-Downtime provides the constant oversight, proactive maintenance and technical support required, with a 24x7x365 operation, backed by a strong SLA. 0-Downtime’s Managed Support Services ensures a 99.99% uptime by making sure that our support team constantly oversees your infrastructure assets on the cloud and ensures that there is always someone available to take care of any disaster situations.
- SLA Driven
  Our SLA includes 24x7x365 support with 99.99% uptime guarantee
- Proactive Monitoring
  We proactively monitor your cloud environment and act before something goes wrong
- Continuous Optimization
  We keep monitoring the logs and your cloud environment and make sure we continuously optimize your cloud infrastructure and setup
Customized Support

How does it Work?
Conduct a free audit of your existing application/infrastructure

Migrate application to Cloud- At no cost when you subscribe to our support packages

Configure monitoring tools which will trigger a notification if there is a problem

Provide hotline, ticketing system, and contact details for our 24/7 support team

Comprehensive Support

For businesses that require more comprehensive support on a consistent/monthly basis, 0-Downtime offers support packages which include:

Guidance on best practices for the cloud

Assessment of applications and recommend code optimizations

Periodic review and continuous optimization for cost and performance

Design and architecture support

3rd party software support

Documentation, white papers, best practice guides

Access to cloud evangelists

Quick deployment of frequently used configurations

Status reports

Service-Level Agreement

Our goal is to make sure we provide our customers the best services possible. Therefore, we offer service level agreements that are tailored to meet your specific needs. When you engage with 0-Downtime, you will have a dedicated team of experts working with you on your project specific needs. Some key aspects of our SLA include:

Access to customer service and technical support – 24x7x365 via phone and e-mail

Support provided by Certified Cloud Architects

Quick response time

Backup scheduling and monitoring

Proactive monitoring to prevent downtime

Named account managers

Uptime Guarantee

Emergency Event Management

Every customer’s services are custom designed, specific to their needs. Therefore, you will have access to named contacts in your dedicated team that you will have access to any time of the day. If disaster strikes, this team of named contacts will start working instantly on getting your business back up and running, as soon as possible.

24x7x365 access to a dedicated team of named contacts

Instant initiation of disaster recovery measures

Hourly status updates
Tailored Packages

Support Packages

Monthly Package

Our best in class 24x7x365 support offered in blocks of hours. Choose a package that fits your budget. Starts at as little as 10 hours a month, and allows you to build your own support package for 10, 20, 40 or 80 hours a month. You can top-up hours at an hourly price thereafter if you need. This package allows you to take advantage of our discounted price depending on the hours you commit to.

Roll-Over Package

Works just like the monthly packages, but lets you buy into a certain number of hours that last up to a year from the date of signing up. Priced slightly higher than the monthly package prices but lets you use the hours when you need them rather than a monthly commitment.

On-Demand

No commitments. Use our help when you need it, and pay by the hour for the service.

CloudSurance

Cloudsurance, the DR solution from 0-Downtime, helps you de-risk your physical infrastructure by creating a low cost footprint on the AWS, Azure or Google cloud, that acts as a secondary data center. Our unique DR solution helps deploy distributed application clusters and services into the cloud by augmenting existing data center services and balances data, into and from, the cloud within established recovery point (RPO) and recovery time (RTO) objectives.The DR environment on the cloud is continuously synchronized, including databases within your data center that you prefer to keep on premise. The solution helps fallback to the on-premise infrastructure, as well as establishes failover between multiple regions for instant database recovery.

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CloudCommerce

The world of eCommerce is saturated with competition and the bar for user experience has been set very high. If you want to sell online, you need to first make sure that you have an eCommerce website and an Infrastructure that will deliver the proper shopping experience to your visitors.Elastic Failsafe eCommerce0-Downtime has designed, deployed, and supported some of the world’s largest store-fronts on the AWS cloud. CloudCommerce by 0-Downtime is a solution designed to take your eCommerce store to the next level by architecting an eCommerce infrastructure that provides:

Speed and Performance
Scalability
Security
Redundancy
Availability

Speed and Performance

Distributed architecture decouples the critical components of the application and isolates each component’s computing to perform better.Elastic computing enables vertical scaling for speed and performance by resizing of the processor or memory, at the click of a button, or using scriptsContent Delivery Network is configured to deliver rich media assets from the nearest edge location to improve performanceCloud Search allows for efficient integration of fully automated search across the entire application

Scalability

Auto scaling of infrastructure enables horizontal scaling by adding servers on increased loads or traffic, and scaling down to a leaner infrastructure during off-peak loads, dynamicallyElastic Compute allows for vertical scaling by dynamically increasing processor power and memoryElastic Block Storage allows for scaling the storage dynamically

Security

Virtual Private Cloud isolates the entire infrastructure from unauthorized accessAbility to configure Subnets and Security Groups helps isolate individual components of the application and secures them from other parts of the application and unauthorized external access. This makes it very easy to prevent DDOS attacks, Script and SQL injections, and other potential security risksCloud Compliance provides compliance alignments and frameworks to meet published security or compliance requirements for a specific purpose, such as a specific industry or function.

Redundancy

Distribution of infrastructure across multiple availability zones (Multi-AZ) allows for complete redundancy and easy failoverRelational Database Service (RDS) provides redundancy and failover for Databases Cloud Storage services provide redundant storage options

Availability

Multiple Availability Zone Configuration – Multi-AZ for high availability across different zonesAutoscaling and Load Balancing with Multiple Servers to increase availability within each zone for both web and application serversMulti-AZ RDS configuration for high availability of DB Services

Benefits of CloudCommerceCloudCommerce helps optimize cost by horizontal scaling up/down depending on the demand while not compromising on the highest availability, redundancy, security and performance.

Optimal Usage and Cost
Pay as you go model also helps optimize cost on Compute, Storage and Performance.
Management and Maintenance
Proactive monitoring and 24×7 support for AWS infrastructure by 0-Downtime keeps costs under control and optimizes performance, speed, security and availability.

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CloudExtend

Scaling of physical infrastructure requires planning and capital expenditure, resulting in a long lead-time for procurement, provisioning and deployment. The cloud provides you infrastructure provisioning at the click of a button and involves zero capital expenditure, enabling your company to grow, when you need it the most.Hybrid Cloud solution from 0-DowntimeCloudExtend from 0-Downtime can help architect a solution that works in conjunction with your on-premise infrastructure and provides the ability to scale into the cloud, on-demand. The pay as you go pricing model helps pay for additional infrastructure on an as needed basis, keeping the overall total cost of ownership very affordable. Many companies find this solution attractive to help sunset their physical infrastructure, while growing into the cloud.

Identify
Design
Implement

Identify

As a first step in our process, we will work with you to identify servers and applications on your physical infrastructure

Design

Our certified cloud architects will come up with a robust design to find the best way to extend your applications and infrastructure to a secure cloud environment

Implement

Our team will then implement your extended hybrid cloud solutions into the public cloud of your choice, be it AWS, Azure or Google Cloud (GCP)

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CloudConform

Serving some of the world’s largest companies in Healthcare, Finance, and other highly regulated industries, 0-Downtime has heard a chorus of concerns that “we can’t use AWS because we are in a regulated industry”. As a response to this chorus, 0-Downtime has put together a CloudConform solution, adhering to best practices for cloud deployments in regulated industries.The simple answer is YES, CLOUD INFRASTRUCTURE CAN BE COMPLIANT.AWS Compliance from Amazon ensures that robust controls in place at AWS to maintain security and data protection. As you build systems on top of AWS cloud infrastructure, compliance responsibilities will be shared. AWS Compliance provides assurance related to the underlying infrastructure and your organization owns the compliance initiatives related to anything placed on the AWS infrastructure. It is in this part that 0-Downtime will help setup the best practices to ensure that your side of the compliance initiatives are completely taken care of. With CloudConform, 0-Downtime will prepare an AWS infrastructure which is 100% compliant to your industry’s standards and compliance requirements.CloudConform solutions will take care of the necessary steps involved in integrating AWS into your solutions that are moved to the cloud with the control framework required for meeting the compliance needs. AWS cloud infrastructure has been designed and managed in alignment with regulations, standards, and best-practices.

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Contact

+1 (609) 606-9980

cloudsales@0-downtime.com

08:15 AM

let’s connect

0-Downtime

103 Morgan Lane, Suite 101, Plainsboro, NJ 08536

08:15 AM

let’s connect

0-Downtime

11 Broadway, Suite 632, New York, NY 10004-3127

05:45 PM

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0-Downtime

C-4, Sector 58, Noida, UP 201307, India

Solutions

Cloud MMS

CloudSurance

CloudCommerce

CloudExtend

CloudConform

Cloud MMS – Migration, Management & Support

Strong SLA

Any time of the day

Customized Support

How does it Work?

Comprehensive Support

Service-Level Agreement

Emergency Event Management

Tailored Packages

Support Packages

Monthly Package

Roll-Over Package

On-Demand

CloudSurance

CloudCommerce

Speed and Performance

Scalability

Security

Redundancy

Availability

CloudExtend

Identify

Design

Implement

CloudConform

Contact

let’s connect

0-Downtime

let’s connect

0-Downtime

let’s connect

0-Downtime

Let's Talk

Schedule a Demo

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Cloud MMS – Migration,
Management & Support